I to have had problems with the company Evercom. Back in 04/05 a friend of mine was in prison. The only service available was Evercom, which I had a 200 dollar limit with. With the outragous price of calls I was having to pay Evercom every two weeks to keep it from hitting the limit and being blocked. Evercom would take my reciept number over the phone and then credit my account. But what I DID NOT know was that, I needed to call my local phone company and inform them of the payment as well, as Evercom would not report my payments. I was being double billed through my phone company. Two years ago i received a bill for 1,500 dollars. I disputed it and I was informed by Evercom that they would report all payments to ATT& (formally SBC). I never heard anymore about the sitiuation and assumed it had been long ago taken care of.
Untill a week ago I received a collection notice for the 1,500 dollars plus 300 in late fees and penalties! I am so pissed that they are going to try and get me two years later for charges that were suppose to be handled. I no longer have any of my receipts, seeing that it has been Two years!!! My only option is to file a dispute with the collection agency. If anyone has had this problem them selves, please email me and tell me your story so that i can also send it into the collection agency. Thank you,